Returns & Refunds
At Brush & Bloom, each piece is carefully prepared and packaged with the hope that you’ll love your artwork as much as I loved creating it.
Returns
Because Brush & Bloom is a small artist-owned business, all sales are considered final. I do not accept returns or exchanges for change of mind, incorrect size selection, or other buyer preference.
Please review the artwork description, dimensions, and photos carefully before placing your order.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact me within 7 days of delivery so I can make it right.
Please include:
Your order number
A brief description of the issue
Clear photos of the artwork and packaging
Depending on the circumstances, I may offer a replacement or refund.
Please keep the original item and packaging until your claim has been resolved, as additional photos or information may be needed.
Original Artwork
Original artwork is one-of-a-kind and cannot always be replaced. If an original piece arrives damaged, please contact me within 7 days of delivery. I will work with you to determine the best resolution, which may include a refund when appropriate.
Art Prints
If a print arrives damaged or defective, please contact me within 7 days of delivery. Eligible damaged or defective prints may be replaced at no additional cost.
Color & Appearance
Please keep in mind that colors may appear slightly different in person than they do on a computer, tablet, or phone screen. These natural variations are not considered defects and are not eligible for a refund or replacement.
For handmade original artwork, slight variations and imperfections are part of the character of the piece and are not considered defects.
Order Cancellations
If you need to cancel an order, please contact me as soon as possible. I will do my best to accommodate your request; however, orders that have already been processed or shipped cannot be canceled.
Refunds
When a refund is approved, it will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.
Questions?
If there is ever a problem with your order, please reach out. I want every Brush & Bloom customer to feel confident purchasing artwork from my shop.
Brush & Bloom
Original art & thoughtfully created prints by Skylar